BEHAVIORAL TRACKING Privacy & Performance Protocol
Listen up, eh. This site uses cookies to track your training progress and optimize your learning experience. Think of it like keeping a detailed log of your pet's behavioral improvements - we need the data to help you succeed.
We collect performance metrics, course completion rates, and user preferences. This isn't about being nosy - it's about creating a system that works as hard as you do to train your furry companion.
DATA CATEGORIES
GDPR COMPLIANT
LEGAL NAVIGATION
ACCEPTANCE OF TERMS
By accessing and using our professional pet training courses, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. These terms constitute a legally binding agreement between you and our training facility.
If you do not agree with any part of these terms, you must discontinue use of our services immediately. Continued use of our platform after any modifications to these terms constitutes acceptance of the updated agreement.
IMPORTANT: These terms apply to all users, including pet owners, trainers, and visitors to our facility.
TRAINING SERVICES
Our professional pet training courses are designed to provide comprehensive behavioral modification and obedience training for dogs and cats. All training methods are based on positive reinforcement techniques approved by certified animal behaviorists.
INCLUDED SERVICES
- Individual training sessions
- Group classes and socialization
- Behavioral assessment reports
- Progress tracking and monitoring
REQUIREMENTS
- Current vaccination records
- Health clearance from veterinarian
- Completed intake assessment
- Signed liability waiver
We reserve the right to refuse service to any pet that poses a safety risk to other animals, staff, or participants. All training recommendations must be followed for optimal results.
ENROLLMENT PROCESS
Enrollment in our training programs requires completion of our comprehensive intake process. This ensures we can provide the most effective training approach for your pet's specific needs and behavioral challenges.
ENROLLMENT STEPS
Initial Consultation
Schedule a meeting to assess your pet's behavior and training needs
Program Selection
Choose the appropriate training program based on our recommendations
Documentation & Payment
Complete required forms and submit payment to secure your spot
Enrollment is limited and processed on a first-come, first-served basis. We maintain small class sizes to ensure personalized attention for each pet and owner.
PAYMENT TERMS
All training programs require payment in advance to secure enrollment. We accept various payment methods and offer flexible payment plans for multi-session programs.
CREDIT/DEBIT
Visa, MasterCard, American Express accepted
INTERAC E-TRANSFER
Secure electronic transfer available
PAYMENT PLANS
Flexible options for extended programs
PAYMENT POLICIES
- Full payment due at time of enrollment
- No refunds for missed individual sessions
- Late payment fees may apply after 30 days
- All prices subject to applicable taxes
CANCELLATION POLICY
We understand that circumstances can change. Our cancellation policy is designed to be fair while allowing us to maintain quality programs for all participants.
FULL REFUND
Cancellations made 7+ days before program start date receive 100% refund minus processing fees
PARTIAL REFUND
Cancellations made 3-6 days before start receive 50% refund of unused sessions
NO REFUND
Cancellations made less than 3 days before start are non-refundable
SPECIAL CIRCUMSTANCES
Medical emergencies (pet or owner) and military deployment may qualify for full refund with proper documentation. Each case reviewed individually.
LIABILITY & INSURANCE
While we maintain comprehensive insurance and safety protocols, participation in pet training activities involves inherent risks. All participants must understand and accept these risks.
IMPORTANT LIABILITY NOTICE
- Participants assume responsibility for their pet's actions during training
- Our facility is not liable for injuries between animals during supervised activities
- Owners are responsible for any property damage caused by their pets
- Professional advice does not guarantee specific behavioral outcomes
OUR COMMITMENT
We maintain professional liability insurance and follow industry best practices. All staff are certified in pet first aid and emergency procedures.
PRIVACY & DATA PROTECTION
We take the privacy of your personal information seriously and comply with all applicable Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act).
INFORMATION WE COLLECT
- Contact information
- Pet health and behavior data
- Payment information
- Training session photos/videos
HOW WE PROTECT IT
- Encrypted data storage
- Secure Canadian servers
- Limited staff access
- Secure data disposal
You have the right to access, correct, or request deletion of your personal information. Contact us at support@pettrainingcourse.com for privacy-related requests.
TERMS MODIFICATIONS
We reserve the right to modify these terms and conditions at any time. Changes will be posted on our website and communicated to active clients via email notification.
NOTIFICATION PROCESS
If you disagree with any modifications, you may cancel your enrollment and receive a prorated refund for unused services within the notification period.
QUESTIONS ABOUT THESE TERMS?
Our team is here to help clarify any aspects of our terms and conditions.
LAST UPDATED: SEPTEMBER 19, 2025 | EFFECTIVE IMMEDIATELY
GOVERNED BY THE LAWS OF NEW BRUNSWICK, CANADA